The term ‘Sidereal Trading Pty Ltd’ or ‘Sidereal Trading’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 36 Benbow Street, Yarraville, Victoria, Australia, 3013. Our Australian Business Number (ABN) is 71 627 251 503. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms conditions:
Web Site Contents:
The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). You may not create a link to this website from another website or document without the written consent of Sidereal Trading Pty Ltd.
Products and Services:
We accept payment for products and services by Visa, Mastercard, PayPal, AfterPay, Zip and Direct Bank Deposit (EFT).
When an order is placed for an in-stock item it will be processed and shipped as soon as possible. Some items may be out of stock or on backorder, and we will endeavour to supply such orders to our customers as soon as the product is available. Delays are still possible of course, particularly on special orders or customised items. Please note that the cancellation or return of special or customised orders may incur a cancellation or re-stocking fee at our discretion.
When accessing the website from Australia all prices shown include Australian GST. Customers viewing the website from overseas (or when using a VPN which hides your IP address) will be shown ex-GST prices. Goods for export are not subject to Australian GST, however the buyer is responsible for any duties and charges applicable when the goods arrive at their destination. New Zealand customers should note that orders totaling over $400 will incur tax charges payable to New Zealand customs.
Although we make efforts to keep pricing up-to-date, prices are subject to vary without notice due to changes in wholesale pricing and/or currency fluctuations. If a price change is relevant to an item which has already been ordered online, we will first contact you to confirm payment of the difference, or subsequently cancel the order with a full refund should this additional cost be prohibitive.
When accepting a quotation from Sidereal Trading Pty Ltd, and agreeing to pay for goods and services, the customer will receive products that meet the manufacturer’s specifications, and services as detailed on the supplied quotation. Whilst we make every effort to keep product information and images up-to-date, design revisions and variations may occur from time to time that are not be reflected on the website. Please understand that some minor variations may occur that do not change the functionality of the product. Sidereal Trading Pty Ltd will not be held responsible for supplying items which do not directly match the website descriptions or photos, provided the items still function as intended by the manufacturer. Sidereal Trading will go through all reasonable steps to supply products fit for purpose and is not responsible for changes to specifications made by the Manufacturers without prior notice.
Sidereal Trading Pty Ltd is not responsible for any damage caused to third party products resulting from the use or misuse of the products that we supply.
By completing and submitting the electronic order form (or proceeding through the ‘checkout process’) you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Neither submitting an electronic order form or completing the checkout process constitutes our acceptance of your order.
We also accept laybys. Our terms for laybys are 25% deposit and finalised within 2 months. During that period, we require regular payments to be made. Please contact our staff in-store to make layby arrangements.
Please choose products carefully as we do not offer refunds if you change your mind. Product returns, excluding warranty issues, will incur a restocking fee of 20%, plus other costs if applicable.